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Implement Call Center Surveys

A highly effective, low-cost way to conduct market research is to do customer interviews or quick call center surveys. It works because it’s direct, fast and tailored to your real market—not assumptions. You uncover pain points and decision-making drivers that identify opportunities to address process improvements, customer experience gaps or product development needs. - , Notre Dame 91¸£Àû×ÊÔ´Õ¾